If someone special has given you a TherapyChat gift card, the steps to start using your card and enjoying your sessions are simple!
1. Access TherapyChat
Go to www.therapychat.com or download the TherapyChat app on your mobile phone and click on Try it now.
2. Talk to Cloe
You will enter as a guest and Cloe, our virtual assistant, will explain how the service works and will ask you for your code. Enter the code associated with your gift card here.
3. Meet your therapist
We will put you in the hands of the most suitable therapist for you, based on your needs and preferences. Remember, if you are not satisfied you can request a change of professional at any time by sending an email to support@therapychat.com.
4. Enjoy your gift
Start your therapy process through weekly video sessions and an open chat with your therapist.
If, once you have enjoyed all of the sessions in your gift card, you wish to continue your therapy, the process to renew is easy. You simply need to access your settings, and choose the plan that's right for you!