Our priority is your satisfaction with the service we offer at TherapyChat, which is why before starting your improvement process you can enjoy a free initial 15-minute consultation with your therapist.
How the consultation works
Once you have talked to Cloe and chosen a plan based on your current needs, you will be assigned the best professional for you. Before your plan begins, as we mentioned before, you can meet your therapist in an initial consultation. This is the first contact with the professional who will guide you in your improvement process. During these 15 minutes you will be able to:
- Get to know the professional path of your therapist
- Understanding TherapyChat and how the sessions work
- Know the way your professional works and their therapeutic approach
- Share your time availability in order to set appointments
Other points to consider
- A change of therapist can be requested at any time if after the free initial consultation you are not satisfied
- The plan you selected when you registered will become effective after 7 days. However, if you tell your therapist that you want to start the plan before these 7 days, the plan will begin.
- We remind you that this is an automatic renewal if you do not want your plan to start you simply have to cancel your subscription.