If you are thinking about cancelling because you have a holiday period ahead, we recommend talking first with your therapist, who can explain in detail how you can freeze, without cancelling, your subscription during the time you are away: breaks! It is a much more practical option for these periods, and you can still have access to the chat with your therapist.
If you have decided to quit therapy completely, or you have been discharged by your therapist, the steps to cancel your subscription and therapy are simple:
- Go to your Settings section
- Select the Subscription tab
- Click on the Cancel subscription button.
Remember that the cancellation will be effective on the last day of your current plan, and by cancelling the system will be instructed not to renew your payment after that day.
It is important to note that Cancelling your subscription is not the same as Deleting your account. Please read our article explaining the difference between these two actions here.