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Notifications

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In this section, you can activate the notifications. It is advisable to have all of them activated in order to stay updated and not miss communication with your therapist. These are: Sounds, Alerts, and Preview.

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If you use TherapyChat from the web, you will need to activate the notification permissions in your browser, such as Chrome.

Google_Chrome_icon__February_2022_.svg.png In Chrome:

  1. Log in to your TherapyChat account.
  2. Click the button to the left of the web address and then click "Website Settings".
  3. On the new screen look for "Notifications" and select the "Allow" option.

Firefox_logo__2017.svg.png In Firefox:

  1. Log in to your TherapyChat account.
  2. Click the button to the left of the web address.
  3. Click on the arrow to the right of the drop-down panel.
  4. In the next window click on "More Info" and another screen will open where you should click on "Permissions".
  5. Look for "Camera", "Microphone" and select "Allow".

Activity Center in the App

If you use TherapyChat from the mobile app, you will need to select notifications from your account section and from your phone's settings. This way, you will always be aware of anything that may happen related to your therapist or the tool.

Also, in order not to miss any changes in your TherapyChat account, you have a notification and alert center that will help you understand every change.

Currently, it is not available on the web, only for the mobile app. Inside your account, you will find a bell🔔 icon next to the settings ⚙️ icon.

By clicking on the bell, you will access a window called "Activity". When you enter this screen you will see all the TherapyChat notifications.

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