In TherapyChat, therapy sessions are held through video calls. On the day of the previously scheduled appointment, your therapist will call you through the chat at the agreed time. You will have the option to hang up or answer the video call.
💡 The therapist is the only one who can start the video calls.
If you click the off-hook icon, your video call with your therapist will be initiated and the session will be registered. Thus, the sessions in your plan will be automatically accounted for as video calls are made.
Within the video call, the following functions are available:
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Activate or deactivate the camera |
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Activate or deactivate the microphone |
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Hang up |
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Chat |
🔔 If for any reason you cannot attend the scheduled appointment, you can request a break to your therapist 24 hours in advance to avoid missing the session and have it at a later date.